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Provides 10 tools for ticket management, team/queue listing, agent stats, and SLA monitoring via stdio transport.\n\n## Setup\n\n```bash\nnpm install\nnpm run build\n```\n\n## Environment Variables\n\n| Variable | Description |\n|----------|-------------|\n| `SERVICEOS_BASE_URL` | ServiceOS API base URL (e.g. `https://your-instance.up.railway.app`) |\n| `SERVICEOS_API_KEY` | API key for authentication |\n| `SERVICEOS_ORG_ID` | Organization ID |\n\n## Claude Code Configuration\n\nAdd to `.claude/settings.json`:\n\n```json\n{\n  \"mcpServers\": {\n    \"serviceos\": {\n      \"command\": \"node\",\n      \"args\": [\"packages/mcp-server/dist/index.js\"],\n      \"env\": {\n        \"SERVICEOS_BASE_URL\": \"https://...\",\n        \"SERVICEOS_API_KEY\": \"sk-...\",\n        \"SERVICEOS_ORG_ID\": \"org_...\"\n      }\n    }\n  }\n}\n```\n\n## Tools\n\n| Tool | Description |\n|------|-------------|\n| `serviceos_list_tickets` | List tickets with status/priority filters |\n| `serviceos_get_ticket` | Get ticket by ID |\n| `serviceos_create_ticket` | Create a new ticket |\n| `serviceos_update_ticket` | Update status/priority/assignee |\n| `serviceos_list_teams` | List teams |\n| `serviceos_list_queues` | List queues |\n| `serviceos_search_tickets` | Semantic search across tickets |\n| `serviceos_get_agent_stats` | Agent performance metrics |\n| `serviceos_list_sla_breaches` | List breached SLA timers |\n| `serviceos_create_internal_note` | Add internal note to a ticket |\n","readmeFilename":"README.md"}