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AMSClient","maintainers":[{"name":"microsoft1es","email":"npmjs@microsoft.com"},{"name":"microsoft-oss-releases","email":"microsoft-oss-publishing@microsoft.com"},{"name":"deeptijoshi123","email":"deeptijoshi@microsoft.com"},{"name":"shengchen","email":"shenche@microsoft.com"},{"name":"saponcer","email":"saponcer@microsoft.com"},{"name":"aidhage","email":"aidhage@microsoft.com"},{"name":"coryeurom","email":"coryeurom@microsoft.com"},{"name":"jatinjd2904","email":"jatinjd@microsoft.com"},{"name":"aparnadubey","email":"aparnadubey@microsoft.com"},{"name":"canieman","email":"canieman@microsoft.com"},{"name":"ggilaber","email":"ggilaber@microsoft.com"},{"name":"bghcore","email":"brhanso@microsoft.com"},{"name":"elopezanaya","email":"elopezanaya@microsoft.com"}],"readme":"# Omnichannel AMSClient\n\n[![npm version](https://badge.fury.io/js/%40microsoft%2Fomnichannel-amsclient.svg)](https://badge.fury.io/js/%40microsoft%2Fomnichannel-amsclient)\n[![npm Release](https://github.com/microsoft/omnichannel-amsclient/actions/workflows/npm-release.yml/badge.svg)](https://github.com/microsoft/omnichannel-amsclient/actions/workflows/npm-release.yml)\n[![CDN Release](https://github.com/microsoft/omnichannel-amsclient/actions/workflows/cdn-release.yml/badge.svg)](https://github.com/microsoft/omnichannel-amsclient/actions/workflows/cdn-release.yml)\n\nTypeScript client for Microsoft Azure Messaging Services (AMS) APIs. Handles file uploads and downloads in Omnichannel conversations. Compatible with Web (browser), Node.js, and React Native.\n\n**Zero runtime dependencies.**\n\n## Table of Contents\n\n- [Installation](#installation)\n- [Quick Start](#quick-start)\n- [Client Modes](#client-modes)\n- [Configuration](#configuration)\n- [API Reference](#api-reference)\n- [File Upload Flow](#file-upload-flow)\n- [File Download Flow](#file-download-flow)\n- [Telemetry](#telemetry)\n- [Development](#development)\n- [Releasing](#releasing)\n- [Contributing](#contributing)\n\n## Installation\n\n```bash\nnpm install @microsoft/omnichannel-amsclient --save\n```\n\n### CDN\n\nThe CDN bundle exposes the SDK on the global namespace:\n\n```ts\nconst { createAMSClient, FramedClient, FramedlessClient } = window.Microsoft.CRM.Omnichannel.AMS.SDK;\n```\n\n## Quick Start\n\n```ts\nimport createAMSClient from '@microsoft/omnichannel-amsclient';\n\n// Create client (browser — uses iframe isolation)\nconst client = await createAMSClient({\n    framedMode: true,\n    debug: false\n});\n\n// Initialize with chat token\nawait client.initialize({ chatToken });\n\n// Upload a file\nconst objectResponse = await client.createObject(chatToken.chatId, file);\nconst fileMetadata = await client.uploadDocument(objectResponse.id, file);\n\n// Download a file\nconst viewStatus = await client.getViewStatus(fileMetadata);\nconst blob = await client.getView(fileMetadata, viewStatus.view_location);\n```\n\n## Client Modes\n\nThe library provides two client implementations selected via the `framedMode` config flag:\n\n### FramedClient (`framedMode: true`)\n\nFor **browser** environments. Loads a hidden iframe from a CDN blob that contains the `IframeCommunicator`. All AMS API calls execute inside the iframe for cross-origin isolation. Communication between the host page and iframe uses `postMessage`.\n\n- Requires a CDN-hosted iframe bundle (configured via `baseUrl`)\n- Supports multiple concurrent instances via `multiClient: true`\n- Call `dispose()` to remove the iframe when done\n\n### FramedlessClient (`framedMode: false`)\n\nFor **Node.js** and **React Native** environments. Calls AMS APIs directly via `fetch`. Logs a warning if used in a browser (use FramedClient instead for proper CORS handling).\n\n## Configuration\n\n```ts\ninterface AMSConfig {\n    framedMode: boolean;      // true = FramedClient (browser), false = FramedlessClient (Node/RN)\n    debug?: boolean;          // Enable console.log/console.time debug output (default: false)\n    logger?: PluggableLogger; // Custom telemetry logger\n    silentError?: boolean;    // Suppress console.error on failures (default: true)\n    multiClient?: boolean;    // Allow multiple FramedClient iframe instances (default: false)\n    baseUrl?: string;         // CDN base URL for iframe (FramedClient only)\n}\n```\n\n## API Reference\n\nBoth `FramedClient` and `FramedlessClient` expose the same public API:\n\n### `initialize(initConfig)`\n\nAuthenticates with AMS using the provided chat token.\n\n```ts\nawait client.initialize({\n    chatToken: {\n        chatId: string;\n        token: string;\n        regionGTMS?: Record<string, string>;\n        amsEndpoint?: string;\n        // ...other fields\n    }\n});\n```\n\n### `createObject(chatId, file, chatToken?, supportedImagesMimeTypes?)`\n\nCreates an AMS object for the file. Returns `{ id: string }` (the document ID).\n\n- `chatId` — Conversation ID\n- `file` — `File` object\n- `chatToken` — Optional override (uses token from `initialize()` by default)\n- `supportedImagesMimeTypes` — Optional custom list of image MIME types\n\n### `uploadDocument(documentId, file, chatToken?, supportedImagesMimeTypes?)`\n\nUploads file content to the AMS object. Returns `FileMetadata`.\n\n- `documentId` — ID from `createObject()` response\n- `file` — `File` or `AMSFileInfo` (with `data: ArrayBuffer` for non-browser)\n\n### `getViewStatus(fileMetadata, chatToken?, supportedImagesMimeTypes?)`\n\nChecks the processing status of an uploaded file. Returns `AMSViewStatusResponse` including `view_location`, `content_state`, and `view_state`.\n\n### `getView(fileMetadata, viewLocation, chatToken?, supportedImagesMimeTypes?)`\n\nDownloads the file content. Returns a `Blob`.\n\n- `viewLocation` — URL from `getViewStatus()` response\n\n### `fetchBlob(contentUrl)`\n\nDirect blob download helper. Fetches any URL and returns the response as a `Blob`.\n\n### `dispose()` (FramedClient only)\n\nRemoves the iframe element and cleans up internal state. Call when the client is no longer needed.\n\n### Supported Image MIME Types\n\nBy default, the following types are treated as images (affecting which AMS API path is used):\n\n- `image/jpeg`\n- `image/png`\n- `image/gif`\n- `image/heic`\n- `image/webp`\n\nOverride by passing `supportedImagesMimeTypes` to any API method.\n\n## File Upload Flow\n\n```\n1. createObject(chatId, file)     → { id: documentId }\n2. uploadDocument(documentId, file) → FileMetadata { name, size, type, id, url }\n```\n\nImages use the `pish/image` → `imgpsh` API path. Documents use `sharing/file` → `original`.\n\n## File Download Flow\n\n```\n1. getViewStatus(fileMetadata)                    → { view_location, content_state, view_state }\n2. getView(fileMetadata, response.view_location)  → Blob\n```\n\nThe `content_state` must not be `expired`. The `view_state` should be `ready`.\n\n## Telemetry\n\nIntegrate custom telemetry by providing a `PluggableLogger`:\n\n```ts\ninterface PluggableLogger {\n    logClientSdkTelemetryEvent(logLevel: LogLevel, event: AMSLogData): void;\n}\n```\n\nThe client uses a `ScenarioMarker` internally that emits `Started`, `Completed`, and `Failed` events with elapsed time tracking for each API operation.\n\n`LogLevel` values: `INFO`, `DEBUG`, `WARN`, `ERROR`, `LOG`.\n\n## Development\n\n### Prerequisites\n\n- Node.js 22.x\n- npm\n\n### Build\n\n```bash\nnpm install\nnpm run build:tsc          # Compile TypeScript → lib/\n```\n\n### Build CDN Package\n\n```bash\nnpm run build:tsc\nBASE_URL=https://[blob-url] SDK_VERSION=[version] node ./esbuild.config.js\n```\n\nThis produces `dist/SDK.js`, `dist/SDK.min.js`, `dist/iframe.js`, `dist/iframe.min.js`, and `dist/iframe.html`.\n\n### Test\n\n```bash\nnpm test                   # Jest unit tests\nnpm run lint               # ESLint\n```\n\n### CI\n\n- **Pull Request**: Build + test + lint (GitHub Actions, Node 22)\n- **npm Release**: Publish main builds and official releases to npm with provenance\n- **GitHub Release**: Create release notes and attach the published npm tarball for official `v*` tags\n- **CDN Release**: Upload versioned and `latest` bundles to Azure Blob Storage\n- **Azure Pipelines**: Component Governance scan\n\n## Releasing\n\nSee [docs/RELEASING.md](docs/RELEASING.md) for development builds, official npm and GitHub releases, CDN publishing, and hotfixes.\n\n## Contributing\n\nThis project welcomes contributions and suggestions. Most contributions require you to agree to a\nContributor License Agreement (CLA) declaring that you have the right to, and actually do, grant us\nthe rights to use your contribution. For details, visit https://cla.opensource.microsoft.com.\n\nWhen you submit a pull request, a CLA bot will automatically determine whether you need to provide\na CLA and decorate the PR appropriately (e.g., status check, comment). Simply follow the instructions\nprovided by the bot. You will only need to do this once across all repos using our CLA.\n\nThis project has adopted the [Microsoft Open Source Code of Conduct](https://opensource.microsoft.com/codeofconduct/).\nFor more information see the [Code of Conduct FAQ](https://opensource.microsoft.com/codeofconduct/faq/) or\ncontact [opencode@microsoft.com](mailto:opencode@microsoft.com) with any additional questions or comments.\n\nSee also: [Releasing](docs/RELEASING.md) | [Code of Conduct](docs/CODE_OF_CONDUCT.md) | [Security](docs/SECURITY.md) | [Support](docs/SUPPORT.md) | [Changelog](docs/CHANGELOG.md)\n\n## Trademarks\n\nThis project may contain trademarks or logos for projects, products, or services. Authorized use of Microsoft\ntrademarks or logos is subject to and must follow\n[Microsoft's Trademark & Brand Guidelines](https://www.microsoft.com/en-us/legal/intellectualproperty/trademarks/usage/general).\nUse of Microsoft trademarks or logos in modified versions of this project must not cause confusion or imply Microsoft sponsorship.\nAny use of third-party trademarks or logos are subject to those third-party's policies.\n","readmeFilename":"README.md"}