Incident Management / For Engineering Teams

# Resolve incidents faster. Ship with confidence.

Runbook gives on-call engineers a single pane of glass — from alert to postmortem, without the chaos.

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app.runbook.io/incidents
Active Incidents 3 open

Status | Title | Severity | Assignee | Duration
--- | --- | --- | --- | ---
Critical | API gateway latency spike — prod | P1 | Sarah K. | 00:14:33
Monitoring | Elevated error rate — payment service | P2 | Marcus L. | 01:02:17
Investigating | CDN cache miss ratio above threshold | P3 | Priya M. | 00:28:05
Resolved | Database connection pool exhausted | P2 | James T. | Resolved

Trusted by 1,200+ engineering teams worldwide

Streamline Northvault Cascadeio Meridian Apertive
Product

## Everything you need during an incident

Built for speed and clarity when pressure is highest.

⚡

### Instant Alert Routing

Connect PagerDuty, Datadog, or Grafana. Alerts land in Slack in seconds with full context attached.

📋

### Runbook Automation

Auto-surface the right runbook for each incident type. Reduce time-to-action from minutes to seconds.

🧭

### Incident Commander

Assign roles, track actions, and maintain a clean timeline — all from one command center.

📊

### Postmortem Generator

One-click postmortems with a full incident timeline, action log, and customizable templates.

🔔

### On-Call Scheduling

Visual schedules, overrides, and escalation policies. No spreadsheet needed.

📈

### MTTR Analytics

Track MTTA, MTTR, and incident frequency. Spot patterns before they become outages.

99.9%
Uptime SLA
Guaranteed reliability
< 5 min
Median MTTR
Across all customers
10,000+
Incidents resolved
In the last 30 days

"Runbook cut our mean time to resolution in half. The runbook automation feature alone is worth the subscription — our junior engineers can handle incidents that used to require senior escalation."

SK
Sarah Kim
Director of Engineering @ Streamline
Pricing

## Simple, transparent pricing

Start free. Scale as your team grows.

Free
$0 / month
For small teams getting started

- Up to 5 users
- 50 incidents / month
- Basic runbooks
- Slack integration
- Custom escalation policies
- Analytics dashboard
- Postmortem templates

Get started free
Pro
$29 / user / mo
For growing engineering teams

- Unlimited users
- Unlimited incidents
- Advanced runbooks
- All integrations
- Custom escalation policies
- Analytics dashboard
- Postmortem templates

Start free trial
Enterprise
Custom
For large orgs with specific needs

- Everything in Pro
- SSO / SAML
- Audit logs
- SLA guarantees
- Dedicated CSM
- Custom integrations
- On-prem deployment

Contact sales

Feature | Free | Pro | Enterprise
--- | --- | --- | ---
Incident tracking | ✓ | ✓ | ✓
Slack / Teams alerts | ✓ | ✓ | ✓
Custom runbooks | — | ✓ | ✓
MTTR analytics | — | ✓ | ✓
SSO / SAML | — | — | ✓
Dedicated support | — | — | ✓

## Ready to stop firefighting?

Join 1,200+ engineering teams that resolve incidents faster with Runbook.

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