Runbook gives on-call engineers a single pane of glass — from alert to postmortem, without the chaos.
| Status | Title | Severity | Assignee | Duration |
|---|---|---|---|---|
| Critical | API gateway latency spike — prod | P1 | Sarah K. | 00:14:33 |
| Monitoring | Elevated error rate — payment service | P2 | Marcus L. | 01:02:17 |
| Investigating | CDN cache miss ratio above threshold | P3 | Priya M. | 00:28:05 |
| Resolved | Database connection pool exhausted | P2 | James T. | Resolved |
Trusted by 1,200+ engineering teams worldwide
Built for speed and clarity when pressure is highest.
Connect PagerDuty, Datadog, or Grafana. Alerts land in Slack in seconds with full context attached.
Auto-surface the right runbook for each incident type. Reduce time-to-action from minutes to seconds.
Assign roles, track actions, and maintain a clean timeline — all from one command center.
One-click postmortems with a full incident timeline, action log, and customizable templates.
Visual schedules, overrides, and escalation policies. No spreadsheet needed.
Track MTTA, MTTR, and incident frequency. Spot patterns before they become outages.
"Runbook cut our mean time to resolution in half. The runbook automation feature alone is worth the subscription — our junior engineers can handle incidents that used to require senior escalation."
Start free. Scale as your team grows.
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Incident tracking | ✓ | ✓ | ✓ |
| Slack / Teams alerts | ✓ | ✓ | ✓ |
| Custom runbooks | — | ✓ | ✓ |
| MTTR analytics | — | ✓ | ✓ |
| SSO / SAML | — | — | ✓ |
| Dedicated support | — | — | ✓ |
Join 1,200+ engineering teams that resolve incidents faster with Runbook.
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