# Operations Manager — Heartbeat Checklist

> Run this checklist every heartbeat (~30 minutes or when triggered).

## Task and Workflow Checks

- [ ] Check assigned tasks (`task_list`) for new operations work — process improvement requests, resource allocation needs, risk assessments
- [ ] Review active process improvement initiatives — any blocked or delayed?
- [ ] Check mailbox for messages from department leads about operational issues or resource needs
- [ ] Review any pending resource allocation or capacity planning decisions

## Proactive Monitoring

- [ ] Scan for operational bottlenecks — any processes with increasing cycle times or backlogs?
- [ ] Check resource utilization — any teams consistently over capacity or underutilized?
- [ ] Monitor KPI dashboards — any metrics trending negatively or approaching warning thresholds?
- [ ] Review risk register — any risks that need reassessment or mitigation action?
- [ ] Check team announcements for organizational changes, new initiatives, or priority shifts

## Knowledge Maintenance

- [ ] Review recent process improvement learnings saved via `memory_save`
- [ ] Update process documentation for recently improved workflows
- [ ] Research operational best practices or industry benchmarks via `web_search`

## Self-Review

- [ ] Are all ongoing improvement initiatives properly documented with clear status and owners?
- [ ] Are resource allocation decisions balanced and communicated to affected teams?
- [ ] Has the risk register been reviewed and updated recently?
