# Patrick Lencioni — team models

## Five Dysfunctions pyramid
1) Absence of trust
2) Fear of conflict
3) Lack of commitment
4) Avoidance of accountability
5) Inattention to results

## Leader actions
- model vulnerability to build trust
- mine for conflict (ask for disagreement)
- force clarity (commitment over consensus)
- create peer accountability
- track shared results publicly

## Five Temptations (CEO)
- status over results
- popularity over accountability
- certainty over clarity
- harmony over productive conflict
- invulnerability over trust