# Return Order Request

This page displays all the return order requests that have been already made by customers. Here, the office admin can filter return orders by any of the search fields as shown in the picture below.
![rto request](../images/rto-search-field.png)

## <ins>Export Return Order Data</ins>

1. Click on the export data icon button at the bottom left corner of the page.
![rto export](../images/rto-exportdata.png)

## Type of Status

**1. PENDING -** This status will be displayed as soon as the order is created. A confirmation from the office administrator is awaited.
![rto pending](../images/rto-pending.png)

**2. PENDING RECEIVE -** After the order has been confirmed by the office admin, this status will be displayed. Awaiting the order to be received or rejected by the office admin.
![rto pending receive](../images/rto-pendingreceive.png)

**3. IN TRANSIT -** This status displayed after the office admin received the order. Awaiting the order to arrive.
![rto in transit](../images/rto-intransit.png)

**4. REJECTED -** This status will be displayed if office admin rejected the order.
![rto rejected](../images/rto-rejected.png)

**5. ARRIVED -** Order arrived, assignment of warehouse needed.
![rto arrived](../images/rto-arrived.png)

**6. READY TO UNLOAD -** Warehouse assignment completed. Order ready to be unload.
![rto ready unload](../images/rto-ready-unload.png)

**7. PROCESSING -** The status displayed immediately after Worksheet Unloading Return is activated.
![rto processing](../images/rto-processing.png)

**8. PUTTING AWAY -** This status displayed when unloading has been completed.
![rto putting away](../images/rto-putting-away.png)

**9. DONE -** All processes have been completed. Order has successfully returned.
![rto done](../images/rto-done.png)

**CANCEL ORDER - KIV**
![rto cancel order](../images/rto-cancel-order-kiv.png)
