{{#if baseScope.replyEnabled}}
\# Please type your reply above this line \#
{{/if}}

## New Chat assigned to you
{{{msgText}}}
Project name : {{project.name}}
Department name : {{request.department.name}}
Source page : {{request.sourcePage}}
Contact name : {{request.lead.fullname}}
Channel : {{#ifEquals request.channel.name "chat21"}} Chat {{else}} {{request.channel.name}} {{/ifEquals}}
Open the dashboard.
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