[@webitel/api-services](../index.html) / [\_models](../modules/_models.html) / EngineAgentCallStatistics

# kind_interface: EngineAgentCallStatistics

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Webitel API
OpenAPI spec version: 24.04.0

## Properties

### abandoned?

> `optional` **abandoned**: `number`

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### avgHoldSec?

> `optional` **avgHoldSec**: `number`

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### avgTalkSec?

> `optional` **avgTalkSec**: `number`

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### chatAccepts?

> `optional` **chatAccepts**: `number`

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### chatAht?

> `optional` **chatAht**: `number`

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### count?

> `optional` **count**: `number`

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### handles?

> `optional` **handles**: `number`

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### maxHoldSec?

> `optional` **maxHoldSec**: `number`

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### maxTalkSec?

> `optional` **maxTalkSec**: `number`

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### minHoldSec?

> `optional` **minHoldSec**: `number`

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### minTalkSec?

> `optional` **minTalkSec**: `number`

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### name?

> `optional` **name**: `string`

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### occupancy?

> `optional` **occupancy**: `number`

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### sumHoldSec?

> `optional` **sumHoldSec**: `number`

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### sumTalkSec?

> `optional` **sumTalkSec**: `number`

***

### utilization?

> `optional` **utilization**: `number`