---
name: ecom/cart-recovery
description: >
  Cart abandonment email sequence: 3 emails (1h, 24h, 72h) with urgency escalation.
allowed-tools: [Read, Write, Edit, Bash, Grep, Glob, Agent, WebFetch, WebSearch]
---

<!-- arka:kb-first-prefix begin -->
## KB-First Research (non-negotiable)

Before any external research (Context7, WebSearch, WebFetch, Firecrawl):

1. Call `mcp__obsidian__search_notes` on the query first.
2. Cite relevant hits with `[[wikilinks]]` or explicitly declare a KB gap.
3. Only after (1) and (2) may external tools run.

The Synapse L2.5 layer pre-injects top KB matches on every user prompt;
treat them as your default source. External research supplements, it
does not replace the vault.
<!-- arka:kb-first-prefix end -->

# Cart Recovery — `/ecom cart-recovery`

> **Agent:** Catarina (Retention Manager) | **Framework:** Email Flow Architecture + RFM

## What It Does

Cart abandonment email sequence: 3 emails (1h, 24h, 72h) with urgency escalation.

## Output

Cart recovery sequence with subject lines, body copy, timing, and incentive strategy
