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Key concepts:\n\n- **Single-tenant**: One company, one IT department\n- **Department-based**: Data organized by Department → Assets/Tickets\n- **Internal focus**: Service desk for employees, not external clients\n\n## Installation\n\n```bash\nbunx superops-it@latest\n```\n\nOr with npx:\n\n```bash\nnpx superops-it@latest\n```\n\n## Configuration\n\n### Claude Code\n\n```bash\nclaude mcp add superops-it \\\n  -e SUPEROPS_API_KEY=your-api-key \\\n  -e SUPEROPS_SUBDOMAIN=your-subdomain \\\n  -- bunx superops-it@latest\n```\n\n### Claude Desktop\n\nAdd to `~/Library/Application Support/Claude/claude_desktop_config.json` (macOS):\n\n```json\n{\n  \"mcpServers\": {\n    \"superops-it\": {\n      \"command\": \"bunx\",\n      \"args\": [\"superops-it@latest\"],\n      \"env\": {\n        \"SUPEROPS_API_KEY\": \"your-api-key\",\n        \"SUPEROPS_SUBDOMAIN\": \"your-subdomain\"\n      }\n    }\n  }\n}\n```\n\n### Environment Variables\n\n| Variable | Required | Description |\n|----------|----------|-------------|\n| `SUPEROPS_API_KEY` | Yes | Your SuperOps API key |\n| `SUPEROPS_SUBDOMAIN` | Yes | Your subdomain (e.g., `acme` from `acme.superops.ai`) |\n| `SUPEROPS_REGION` | No | `us` (default) or `eu` |\n| `SUPEROPS_TIMEOUT` | No | Request timeout in ms (default: 30000) |\n| `SUPEROPS_READ_ONLY` | No | Set to `true` to block mutations |\n\nGet your API key from **SuperOps Admin > API Settings**.\n\n## Tools\n\n### `superops-api`\n\nExecute any SuperOps API operation by name. The server builds the GraphQL query automatically from the introspected schema.\n\n```\nsuperops-api({ operation: \"getTicketList\", params: { page: 1, pageSize: 10 } })\nsuperops-api({ operation: \"getAsset\", params: { assetId: \"12345\" } })\nsuperops-api({ operation: \"getPriorityList\" })\n```\n\n### `superops-api-schema`\n\nDiscover available operations and their parameter schemas.\n\n```\nsuperops-api-schema()                                    → Category summary\nsuperops-api-schema({ category: \"Ticket\" })              → Operations in category\nsuperops-api-schema({ operation: \"getTicket\" })           → Full parameter details\nsuperops-api-schema({ examples: true })                   → Usage patterns and gotchas\nsuperops-api-schema({ operation: \"getTicket\", examples: true })  → Schema + example\n```\n\n## Transport\n\n| Mode | Flag | Use Case |\n|------|------|----------|\n| stdio | *(default)* | Claude Code, Claude Desktop |\n| Streamable HTTP | `--http` | Web clients, containers |\n| Legacy SSE | `--sse` | Older MCP clients |\n\n## API Limits\n\n- Maximum 800 API requests per minute\n- Date/time values must be in UTC with ISO format (e.g., `2026-03-17T10:15:30`)\n\n## API Endpoints\n\n- **US**: `https://api.superops.ai/it`\n- **EU**: `https://euapi.superops.ai/it`\n\n## Related\n\n- [superops-msp](https://npmjs.com/package/superops-msp) - For SuperOps MSP (managed service providers)\n\n## License\n\nMIT\n","readmeFilename":"README.md"}