Select RM
Select cluster
Select Stores
Select Score
Audit Status
Apply

Eye test video preview is available for 30 days. Audit data remains accessible, but videos will not be retained beyond this period.

Regional Managers
{{RmListData ?? '--'}}
Clusters
{{groups?.length ?? '--'}}
Clusters
{{ groups?.length ?? '-' }}
Total Tango AI Files
{{ eyeTestCardData?.totalFiles ?? '-' }}
Trust Audit Completed
{{ eyeTestCardData?.completedFiles ?? '-' }}
{{ (eyeTestCardData?.completedRatio ?? '-') + '%' }} Completed
Tango Score
{{ eyeTestCardData?.tangoScore ?? '-' }}
{{ eyeTestCardData?.tangoScoreTrend !== null ? (getAbsValue(eyeTestCardData.tangoScoreTrend) | number:'1.0-0':'en-US') + '%' : '-' }} vs previous week
Trust Score
{{ (eyeTestCardData?.trustScore && eyeTestCardData?.trustScore !== 'NA' ? eyeTestCardData.trustScore + '%' : 'NA') }}
Human Audited Score
{{ (eyeTestCardData?.humanScore && eyeTestCardData?.humanScore !== 'NA' ? eyeTestCardData.humanScore : 'NA') }}

Audit Summary {{ totalItems }} Total
RM Summary {{ eyeTestData[0]?.RMName ? eyeTestData[0]?.RMName : '' }}
Eye Test {{ totalItems }} Total
Based on {{ headDate | date: 'MMM d' }} - {{ headDateEnd | date: 'MMM d, y' }} Based on {{ headDate | date: 'MMM d' }} - {{ headDateEnd | date: 'MMM d, y' }} Based on {{ headDate | date: 'MMM d' }} - {{ headDateEnd | date: 'MMM d, y' }}

Tango AI

Ask the Tango AI on what you want..

Model
AI Assistant
AI is thinking...
No data found
There is no result for this eye test table
Date Audited Date RM Name Cluster Name Store Name Store ID Engagement ID Optom ID Optom Email ID Optom Name Queue ID Power Types Tango Score Steps Covered By AI Trust Score Steps Covered By Human Human Audited Score Visitor Type Test Duration Eye Test Status Comments Audit Status Audited By Action
{{obj?.date | date:'dd MMM, yyyy'}} {{obj?.auditedDate}} {{ obj.RMName.split(',')[0] }} +{{ obj.RMName.split(',').length - 1 }} {{ obj.clusterName.split(',')[0] }} +{{ obj.clusterName.split(',').length - 1 }} {{obj?.storeName}} {{obj?.storeId}} {{obj?.engagementId}} {{obj?.optumId ? obj?.optumId :''}} {{obj?.optm_userId ? obj?.optm_userId :''}} {{obj?.salesmanEmailId ? obj?.salesmanEmailId :''}} {{obj?.userEmail ? obj?.userEmail :''}} {{obj?.displayName ? obj?.displayName :''}} {{obj?.queueId ? obj?.queueId:''}} {{obj?.nearAddition ? obj?.nearAddition === "true"? "With Near Addition" :"Without Near Addition":'--'}} {{ obj?.complianceScore ?? '--' }} {{obj?.coveredStepsAI ? obj?.coveredStepsAI:'--'}} {{obj?.trustScore ?? '--'}} {{obj?.auditedSteps ? obj?.auditedSteps:'--'}} {{obj?.humanComplianceScore ? obj?.humanComplianceScore :'--'}} {{obj?.visitorsType ? obj?.visitorsType:'--'}} {{obj?.min ? obj?.min :'0'}} mins {{obj?.sec ? obj?.sec:'0'}} secs {{ obj?.comment ? 'Fake' : 'Genuine' }} {{obj?.subComment ? obj?.subComment:'--'}} {{obj?.auditStatus}} {{obj?.auditStatus}} {{obj?.auditStatus}} {{obj?.auditStatus}} {{obj?.auditedBy?obj?.auditedBy:"-"}}
RM Name Clusters Count Stores Count Total Tango AI Files Trust Audit Completed Tango Score Trust Score Action
{{obj?.RMName ? obj?.RMName:'--'}} {{obj?.clusterCount ? obj?.clusterCount:'--'}} {{obj?.storesCount ? obj?.storesCount:'--'}} {{obj?.totalFiles ?? '--'}} {{obj?.completedFiles ?? '--'}} {{obj.complianceScore ?? '--'}} {{ obj?.trustScore ?? '--' }}
Clusters Name Stores Count Total Tango AI Files Trust Audit Completed Tango Score Trust Score Action
{{obj?.clusterName ? obj?.clusterName:'--'}} {{obj?.storesCount ? obj?.storesCount:'--'}} {{obj?.totalFiles ?? '--'}} {{obj?.completedFiles ?? '--'}} {{ obj?.complianceScore ?? '--' }} {{ obj?.trustScore ?? '--' }}
{{auditDetails?.optumId}} {{auditDetails?.displayName ? auditDetails?.displayName:'--'}} {{auditDetails.storeName}}
{{auditDetails?.queueId}}
{{auditDetails?.engagementId ?auditDetails?.engagementId:'--'}}
{{currentAuditType | titlecase}} Eye Test
{{auditDetails?.fileDate | date: 'dd/MM/YYYY'}}
{{auditDetails?.testStartTime}} {{auditDetails?.testStartTime?.split(':')[0]>12?'PM':'AM'}} - {{auditDetails?.testEndTime}} {{auditDetails?.testEndTime?.split(':')[0]>12?'PM':'AM'}} ({{auditDetails?.testDuration}} Mins)
{{auditDetails?.visitorsType | titlecase}}
Yet to Audit
Audited
Re-Audited
AI Verified Steps
{{auditDetails?.coveredStepsAI?auditDetails?.coveredStepsAI:0}}/{{auditDetails?.totalSteps ? auditDetails?.totalSteps:'--'}}
Human Verified Steps
{{auditDetails?.auditedSteps?auditDetails?.auditedSteps:0}}/{{auditDetails?.totalSteps ? auditDetails?.totalSteps:'--'}}
AI Compliance Score
{{auditDetails?.complianceScore ?auditDetails?.complianceScore : 0}}%
AI Trust Score
{{auditDetails?.trustScore ? auditDetails?.trustScore:'--'}}%
Preview Eye Test
Step-wise Breakdown
Language Spoken: {{auditDetails?.spokenLanguage}} Recently Audited By : {{auditDetails?.lastAuditedDetails?.auditedBy}} {{auditDetails?.lastAuditedDetails?.completionTime}} {{auditDetails?.lastAuditedDetails?.timeZone}}
Start Audit
Re-Audit
Step-by-step Process Predicted Transcript AI Verified Human Audited Reason for Error Noticed Time Range
{{data.processName}}
{{data?.predictedTranscript?data?.predictedTranscript:"N/A"}}
{{data?.predictedTranscript?data?.predictedTranscript:"N/A"}}
{{data.AIStatus ? 'pass' : 'fail'}} {{ data?.auditedStatus === true ? 'pass' : (data?.auditedStatus === false ? 'fail' : 'N/A') }} {{data.reason || 'N/A'}}{{data.otherReason || 'N/A'}} N/A {{data?.startTime}} - {{data?.endTime}}
Step-{{i+1 | number}} AI Verified Human Audited
{{process.processName}} Pass Fail
Pass
Fail
Predicted Transcript
{{process?.predictedTranscript}}
{{process?.predictedTranscript}}
Reason & Time Stamp
{{ process?.reason ? process?.reason : 'Select Reason' }}
  • {{ item?.item }}
{{process?.startTime ? process?.startTime :'MM:SS'}}
{{ min }}
{{ sec }}
{{process.endTime ? process.endTime : 'MM:SS'}}
{{ min }}
{{ sec }}
No data found
There is no result for the test
Conversation Recording
{{ convCurrentTime }} {{ convDuration }}
Conversation Transcript
{{ conversationData?.transcript_summary }} No transcript available.
Step-wise Breakdown Audio
Recently Audited By : {{auditDetails?.lastAuditedDetails?.auditedBy}} {{auditDetails?.lastAuditedDetails?.completionTime}} {{auditDetails?.lastAuditedDetails?.timeZone}}
{{ step?.metricName }}
Click to Play
Audio Starts at {{ step?.startTime }}
Summary
{{ step?.evidence_quote }} No evidence available.

History

Audited By Audited Date Time Stamp View Logs
{{item.userName}} {{item.Date}} {{item.Time}} IST
No data found
There is no result for the test
Audit History
Step-by-Step Process Status changed from Noted Time Range Reason for Error
{{item.processName}} Pass Fail Pass Fail Noted Time Range : {{item.startTime ? item.startTime:'--'}} - {{item.endTime}} {{item.reason}}{{item.otherReason}}
Are you sure? Would you like to cancel this?