:v:

/cc @zendesk/vegemite

### Description
Describe the original problem and the changes made on this PR.

### Tasks
- [ ] Write tests

### References
* JIRA: https://zendesk.atlassian.net/browse/AF-XXX

### Risks
* [HIGH | medium | low] Does it work across browsers (including IE!)?
* [HIGH | medium | low] Does it work in the different products (Support, Chat)?
* [HIGH | medium | low] Are there any performance implications?
* [HIGH | medium | low] Any security risks?
* [HIGH | medium | low] What features does this touch?